Legal warning

General conditions

In compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), Enersolmon, S.L. (hereinafter, the provider) informs that it is the owner of the website oilspalacios.com. In accordance with the requirement of article 10 of the aforementioned Law, the provider reports the following information:

The owner of this website is Enersolmon, S.L., with CIF B14861678 and registered office at Calle Pablo Picasso, 5 | 14548 Montalbán de Córdoba (Córdoba). The contact email address is info@aceitespalacios.com

These general conditions of sale are strictly applied to all sales of products made through Aceitepalacios.com.

Any order made to the Supplier necessarily implies as an essential, decisive and indispensable condition, the unreserved acceptance by the customer of the Conditions of Sale in force on the day the corresponding order is carried out. In addition, the Client acknowledges that the acceptance of these conditions will imply the application of these to the order to which they refer, as well as to any subsequent order, with the exception of those cases in which new conditions are brought to their attention.

The fact that the Provider does not resort to any of these conditions at any given time cannot be interpreted nor will it amount to waiving resorting to them in the future or in the past.

Prices

The prices published on Aceitepalacios.com are indicated in Euros and are valid except for typographical errors. All prices include VAT applicable on the day of the order, any change in VAT rates will be automatically applied to the prices of the products for sale.

The provider reserves the right to change, at any time and without prior notice, the prices of the website.

Offers on products for sale in Aceitepalacios.com will be shown in the "Offers" section or will be indicated in the product file and, if not indicated otherwise, will be valid as long as they are displayed on the screen.

Payment methods

When formulating the order, the customer can freely choose to pay for the purchases made at Aceitepalacios.com through:

Wire transfer

Credit / debit card

PayPal

Secure payment

Our server uses a secure data delivery protocol (SSL), strongly recommended for secure business transactions. All operations are regulated by the data protection law of the Spanish state.

The client will have at their disposal two secure online payment methods:

Credit / debit card via Stripe's secure payment gateway

PayPal

In some cases, after clicking on the final payment button, the page may redirect to your bank's website and ask you for an extra Security key for payment with your Visa or Mastercard. This is 3D Secure, a security system developed by your bank that asks you to enter your personal password and make the purchase safely. The key to purchasing online with your card is totally personal and must be provided by your bank. For more information you can contact your bank.

All the data registered in Aceitepalacios.com serves as proof of the transactions carried out between the supplier and its customers. In the event of a dispute between the provider and one of its clients about a transaction carried out on the website, all data recorded by the provider will be considered irrefutable proof of the transaction.

Shipping & Return

Once the purchase is received, you have a period of 15 calendar days from the delivery of the product (considered as such date, unless proven otherwise, the one indicated in the delivery document signed by the recipient) to examine it and in case of not To meet expectations, you can request the return of the product, excluding shipping costs already charged. In this case, the return shipping and return costs will be borne by the customer.

To make the return, the product must be in perfect condition. Once the merchandise has been received and after checking its status, the amount will be refunded in the same way that the purchase was made.

In any case, the return of defective products and erroneous shipments will be accepted, being the supplier who will be responsible for the shipping costs provided that the customer communicates this circumstance within 7 calendar days from the date of receipt of the shipment.

Legal actions, applicable legislation and jurisdiction

The provider also reserves the right to file civil or criminal actions it deems appropriate for the improper use of its website and content or for the breach of these conditions.

The relationship between the user and the provider will be governed by current regulations and applicable in the Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard.

The interpretation and execution of the conditions, as well as all the acts that are a consequence of them, will be subject to Spanish law, unless there are provisions of public order contrary to it.